At ST-SkinLondon, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or purchase our products.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, billing address, shipping address, and payment information.
- Non-Personal Information: We also collect non-identifiable information about your device and browser, including IP address, browser type, browsing actions, and patterns.
2. How We Use Your Information
We use your personal and non-personal information to:
- Process and fulfill your orders, including shipping and payment processing.
- Provide customer service and respond to inquiries.
- Improve our website, products, and services.
- Send marketing communications, including promotions, offers, and product updates (with your consent).
- Personalize your experience on our website by showing content tailored to your interests.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: We may share your information with third-party service providers to assist with payment processing, order fulfillment, marketing, and website management.
- Legal Obligations: We may disclose your information if required by law or in response to valid requests from public authorities.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Enhance user experience by remembering your preferences.
- Analyze website performance and usage through tools like Google Analytics.
- Provide targeted advertising based on your browsing behavior.
You can control cookies through your browser settings, but disabling them may limit your use of certain features on our website.
5. Data Security
We take the protection of your information seriously. We implement a variety of security measures to ensure that your personal data is kept secure, including encryption of sensitive information and access control protocols. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal data, subject to certain exceptions.
- Marketing Preferences: You can opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
7. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
ST-SkinLondon
Email: info@st-skinlondon.com